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Frequently Asked Questions

• What does Component-ltd.com do?

  At Component-ltd.com, we simplify the process for you. Just search for the parts you need, submit a Request for Quote (RFQ), and leave the rest to us. We’ll source the parts, ensure the best pricing and quickest delivery options, and provide you with a detailed quote. If our offer meets your needs, you can place an order with us. Choose Component-ltd.com to save time and money.
  
  

• What kind of products do you sell?

  Component-ltd.com specializes in a wide range of electronic components, including common, obsolete, and hard-to-find parts. We supply commercial, industrial, and military-spec components to OEMs, contract manufacturers, service and repair organizations, distributors, R&D groups, and other companies that depend on high-quality electronic components.
  
  

• How do I use your Part Search utility?

  Our advanced part search tool gives you access to one of the most sophisticated electronic component search engines available today. It searches not only our extensive inventory but also the stock held by our global supplier network. To use the search tool, simply enter the manufacturer’s part number and click “Search” to begin a global search for available stock. You will receive a set of results; locate the part you need. You can then create an RFQ online or email us directly, and a sales associate will contact you shortly with pricing and delivery details.
  
  

• Can I order online?

  Due to the nature of discontinued and obsolete parts, whose prices can fluctuate significantly, we do not offer direct online purchasing. Instead, you can email us at [email protected] or submit an RFQ, and our sales representative will promptly contact you with current pricing and delivery details.
  
  

• Can I get NET terms?

  We offer NET terms to our repeat customers with a good payment history. Whether you are a returning customer or new to us, we value your business.
  
  

• Do I need an account to order from Component-ltd.com?

  No, you can place orders directly without registering an account.
  
  

• What is your price matching policy?

  We are committed to providing competitive pricing and guarantee to match or beat any reasonable quote you receive. We understand the importance of getting the best deal and aim to be your preferred partner for all electronic component purchases. If you find a better price elsewhere, please let us know, and we will do our best to meet or exceed it.
  
  

• How long is the lead time?

  For items in our own stock, we can ship on the same day. For parts sourced from our suppliers, delivery typically takes 1-3 business days. If you urgently need the parts, our sales team can prioritize your shipment to ensure the fastest possible delivery.
  
  

• How long is the delivery time?

  We ship worldwide using major international couriers such as DHL, FedEx, UPS, and TNT. Standard delivery time is typically 1-4 business days (usually 2-3 days), depending on the destination.
  
  

• How do I know the parts will be what I ordered?

  Our quality assurance team carefully inspects all received parts to ensure they meet your order specifications. Any discrepancies result in the products being returned to the supplier at no cost to you.
  
  

• What is the warranty?

  All parts purchased from Component-ltd.com come with a 365-day warranty, covering the manufacturer's specifications for form, fit, and function.
  
  

• How do I arrange shipment if I don't have an international express account?

  If you don’t have an international express account, no problem. We can prepay the shipping charges using our account and include the freight cost in the invoice. Many customers prefer to ship via our account even if they have their own, as our prepaid shipping fees are often lower than collect charges.
  
  

• Why is your price so low?

  We have access to over 2,500 reputable manufacturers and distributors, and we purchase parts in large volumes. This allows us to offer much better prices while maintaining the quality you can trust.